“Customers don’t buy your process or your product. They buy your promise — and your ability to deliver it under pressure.” If you lead a sales team right now, you’re living in a paradox. You’ve got smart people, solid products, a great tech stack, and clear quotas. On paper, everything looks right. And yet… something’s … Read more
“The moment your people succeed is also the moment they’re most likely to struggle.” Let’s start with that paradox. You push your team to stretch, they hit the target, and instead of basking in confidence and getting excited for the next challenge… they flinch. Why, in the wake of success, are they slowing down, stepping … Read more
Me: “Hey, August, love you. Glad you are always a slow month.”August: “Hahahahahahaha.” August was anything but slow.So, I am taking time to smell the flowers. Last week alone? Ten days straight on the road. San Antonio. LA. NYC. Keynotes, media hits, and yes—shout-out to the unsung heroes of every damn event: the A/V guys. I … Read more
You know how January 1 hits and we’re all buzzing with big, brave energy? New year, new you. Vision boards. Resolutions. #ThisIsMyYear vibes. I pick a word of the year to guide me. This year? Adventure. But let’s be honest: Adventure doesn’t just show up. It shows up because we show up. So… have you been … Read more
Last week I got a standing ovation. But, it wasn’t for me.It was for my client.Here’s what happend:One of my favorite things to do from stage is to thank a company for the work that they have done by telling them a story of how they have personally impacted my life. Thanks to VaynerSpeakers, I got … Read more
If you follow me on social media — And if you don’t, what are you waiting for? — In my Instagram stories right now I’m demonstrating how I taught my doberman to give gentle hugs — then you know that on Saturday I was on Good Morning America. It was my fifth time, but only the second mug I … Read more
It’s always 4:30 am. We’ve all done it. We’ve all looked at the travel website, considered the long list of flight options, and thought, “Well, if I take the 6:00 am flight, it will be a rough morning, but at least I’ll be on the beach by lunchtime…” Most of us, noting that the ass-crack-o-dawn … Read more
Laura Gassner Otting and Malala Yousafzai Four days ago I published my new book. The day before that I found out that it was debuting as a bestseller, #2 in the Washington Post list behind Michelle Obama. (Squee!) And, the day before that over a hundred of my dearest friends and loved one came from … Read more